Terms of Services

Evara Living – Terms & Conditions

Welcome to Evara Living — your destination for elegant, stylish, and high-quality glassware, kitchen, dining, and home essentials designed to bring beauty, comfort, and sophistication to everyday living.

By accessing our website or placing an order, you agree to the Terms & Conditions outlined below. Please read them carefully.

1. Definitions

Consumer:
An individual purchasing products for personal, non-commercial use.

Distance Contract:
A purchase made through our website without physical interaction.

Durable Medium:
Any method that allows information to be stored unchanged, such as email.

2. Applicability

These Terms apply to all purchases made through the Evara Living website.

By placing an order, you confirm that you have read and agreed to these Terms.

If any provision is unclear, interpretation will be made in accordance with applicable consumer protection laws.

3. Company Information

Company Name:
Registration:
Address:

4. Our Offer

At Evara Living, we are committed to:

  • Providing high-quality glassware, kitchen accessories, dining essentials, and home products
  • Offering elegant drinkware, serving pieces, tableware, kitchen tools, organizers, and modern home solutions
  • Displaying accurate product descriptions and realistic product images
  • Maintaining transparent pricing, including taxes and shipping fees at checkout
  • Keeping product availability updated whenever possible

Our goal is to help you create beautiful spaces and memorable dining moments with thoughtfully designed essentials.

5. Order Process

Orders are confirmed after full payment is received.

You will receive an order confirmation email after checkout.

Payments are securely processed through trusted third-party payment providers.

Evara Living reserves the right to cancel orders due to:

  • Suspected fraud
  • Pricing errors
  • Payment issues
  • Product availability problems
  • Other circumstances affecting order fulfillment

6. Right of Withdrawal

Eligible items can be returned within 14 days of delivery.

To qualify:

  • Items must be unused
  • Items must be returned in original packaging
  • Items must be in resellable condition
  • All included accessories and packaging materials must be returned where applicable

7. Returns & Refunds

Return shipping costs are the customer’s responsibility unless the product is defective, damaged, or incorrect.

Items must be returned in original condition.

Approved refunds will be issued to the original payment method.

Refund processing times may vary depending on your payment provider or financial institution.

8. Pricing

All prices are listed in USD unless otherwise stated.

Evara Living reserves the right to correct pricing errors, product information, or listing mistakes at any time.

International customers are responsible for customs duties, import taxes, or additional charges where applicable.

9. Product Quality & Warranty

All Evara Living products are quality-checked before shipping.

Please note:

  • Product colors may slightly vary due to lighting, photography, or screen differences
  • Minor variations may occur due to glass production, manufacturing materials, and product design
  • Small differences in texture, shape, or finish may occur naturally

Any product-related issue should be reported within 14 days of delivery.

Warranty does not cover:

  • Misuse or improper handling
  • Normal wear and tear
  • Damage caused by drops, impacts, or excessive force
  • Damage caused by incorrect cleaning methods
  • Damage caused by heat, water, or improper usage
  • Damage caused by sharp objects or improper storage

10. Shipping & Delivery

Orders are shipped to the address provided at checkout.

Delivery may take approximately 7–14 days depending on destination and logistics conditions.

Delays may occur due to:

  • Customs processing
  • Shipping carrier delays
  • Weather conditions
  • Public holidays
  • High order volumes
  • Supply chain interruptions

If delivery fails, Evara Living may offer a replacement or refund where applicable.

11. Payments

Full payment is required at checkout.

We accept major credit/debit cards, PayPal, and other secure payment methods available during checkout.

For payment-related issues, please contact our support team promptly.

12. Complaints & Customer Support

Please report issues within 7 days of receiving your order.

Our support team aims to respond within 14 business days.

Valid complaints may be resolved through:

  • Replacement
  • Refund
  • Store credit, where applicable

13. Dispute Resolution

Evara Living aims to resolve disputes fairly and efficiently.

If unresolved, disputes may be referred to an independent mediator or appropriate dispute-resolution service where applicable.

14. Force Majeure

Evara Living is not responsible for delays or failures caused by circumstances beyond our reasonable control, including:

  • Natural disasters
  • Shipping carrier disruptions
  • Supply chain interruptions
  • Government restrictions
  • Customs delays
  • Transportation issues

15. Governing Law

These Terms are governed by applicable laws, unless local consumer protection laws provide otherwise.

16. Changes to Terms

Evara Living reserves the right to update or modify these Terms & Conditions at any time.

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